domestic abuse

Pink circle with click to book text

With one in four women and one in five men experiencing domestic abuse at some point in their lives it’s crucial that the services they come across listen, support and act to keep them safe. However, survivors describe making five approaches to services before they get help.

If you have 10 or more people needing training it is likely it will be most cost effective to contact us to arrange training in your setting. If you’re looking for places on training please read on..

dates, venues and booking
For information about when and where the next courses are running, please see below

our training

level 1

we provide elearning to support anyone working face to face with the community to understand the problem, identify the signs and know how to respond with empathy and care.

  • Staff and volunteers in Bath & North East Somerset, visit
  • Other areas, please contact us below for more details.

level 2

staff who have an advice or support role (such as housing officers, health workers, community leaders and so on) need around half a day of face to face training in addition to the online learning.

join our waiting list click to book

level 3

staff who work with known domestic abuse (such as social workers, health visitors, lead professionals and so on) need around half a day of face to face training in addition to the online learning.

join our waiting list click to book

do it all?

We offer a package to complete the elearning and a full day of training to ensure you are equipped to understand, identify and assess risk of domestic abuse in a way that matters to the person experiencing the abuse and others in their family. Contact us for details of Level 1 online learning, and book both sessions for a discounted price.

the courses

Our online learning tool goes further than most. Written by people with real experience of working with with domestic abuse the course brings the definition to life, questions and challenges myths, walks through opportunities to identify abuse and offers an opportunity to try out ways of talking to people about their experiences of abuse.

The course is written for anyone who has contact with the public, such as receptionists, caterers, domestic staff, transport, maintenance staff but is also a useful foundation for those going on to Level 2 and Level 3 so they have a grounding in the definition, prevalence and best practice approaches to take onto the course.

By the end of the course you will know:

  • How to define domestic abuse, including domestic abuse outside intimate relationships
  • The impact of domestic abuse, including on children and other members of the family
  • Indicators of domestic abuse, harassment and stalking & barriers to disclosure
  • An understanding that domestic abuse is not always visible, and may include coercive or controlling behaviour, or the threat of violence as a form of control
  • The adult safeguarding and child protection steps that need to be taken when worried

Practitioners in Bath & North East Somerset should visit

Others should contact us using the form at the end of this page.

  • What to do if you feel your concerns are not being taken seriously by other agencies

By the end of this course you will be able to correctly identify concerns, have awareness of your own biases, and are able to refer and signpost effectively.

you will know…

  • how and when to seek consent to share information
  • your responsibilities and those of others
  • the services in Bath & North East Somerset that support adults and children at risk of domestic abuse, including services to support those that have domestic abuse in their past
  • how domestic abuse impacts on children and young people
  • how substances can lower inhibitions, rather than cause people to be violent
  • the risk indicators from the SafeLives DASH Checklist to ask for an assessment
  • how experience of male victims may differ from women’s, and the issues in same sex, minority communities, where people have a disability and in intergenerational abuse
  • the role and remit of the children’s and adult safeguarding boards

By the end of this course you will be able to work with families in relation to domestic abuse, undertake a risk assessment, form judgements in line with your professional discipline and present your concerns in case conferences, strategy meetings and similar

you will …

  • be able to apply inter-agency safeguarding frameworks and risk assessment processes, including the use of the SafeLives DASH Risk Checklist
  • have an in-depth understanding of how trauma & intersectional issues can impact on the experience of abuse, capacity to accept help and how services
    must adapt their approach
  • know how coercion can impact on decisions made, and the impact on issues such as consent
  • have core knowledge (appropriate to role) of court and criminal justice systems
  • understand the impact of a family’s cultural and religious background when assessing risk and managing concerns
  • be aware of up to date research surrounding violence and abuse

Each of the above courses is a half day, or you can have a full day of training which builds from the Level 1 online course to Level 3.

the trainers

Mandy Parry is an experienced safeguarding children trainer with a background in campaigning with women’s rights organisations. She brings a confident, experienced and enthusiastic approach to working with people at risk

the cost

The cost of online reduces the more people want to access the course. Individual access is £20.

Places on Level 2 and Level 3 are £59 for a half day course, £89 to book both sessions. Refreshments are included but not lunch.

If you’d like to know more or want to find out how dialogue can help your organisation please complete the form below and we’ll be in touch.

contact us

If you’d like to book group training or arrange access to our domestic abuse online learning, please complete your details below.

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sign up to our domestic abuse level 2 training waiting list

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sign up to our domestic abuse level 3 training waiting list

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