Avoiding Medication Errors Training
Course homepage
Welcome.
This 6-hour course is split into two 3-hour online training sessions.
Please explore the toggled sections below for more information.
Welcome to the programme.
You will find all the resources you need here to complete the course.
We hope you find it useful.
Session 1:
A history of administering medication
The guidance
Effective policy frameworks
Root cause analysis
Session 2:
Learning from the audits
Leadership and management oversight
Strengthening your medication administration culture
The course is run on the Zoom platform. There may be YouTube videos.
If you’re not familiar with Zoom you may find the following videos helpful before the course. It is reasonably intuitive, so you should not worry. We will also move you into small groups and may ask you to vote on questions – these instructions will appear clearly on your screen.
Being involved – our courses are pretty relaxed, interactive and work best when there are lots of questions. Please feel free to chip in during a gap, use the ‘raise your hand’ button or put a question in chat at any time. Chat is one of the assets of using Zoom as it makes sure you can get your question in. Our trainers try to avoid reading the chat when they’re speaking, but do look at very regular intervals and should come back to your question. If they’ve missed it please chip in or ‘raise your hand’.
Video and sound – We like to see you! It’s good for the trainer to be able to gauge the reaction of the group and that everyone is engaged with the training. Do check your background prior to going live to make sure there’s nothing that might embarrass you. There is a function in Zoom to hide your background if you wish. Ultimately, if you really cannot face having the video on this is ok. Please mute your sound unless you want to speak so that background noise does not affect everyone else – the trainer may mute everyone if there is interference. Don’t forget to turn it on before speaking!
Doing other work/dealing with other issues/breaks – this is important training. If you miss key elements of the course you may miss an opportunity to intervene to keep a child safe, so you should not be doing other work while the course is running. We recognise that people are working from home and this brings its own challenges. If you need to respond to something please do, but where possible try to limit this to the breaks. During breaks you should take an opportunity to be away from the computer screen where you can. Feel free to bring back coffee and cake!
If you need to leave the course please let the trainer know why using a private chat. The subject material can be difficult and it is important to look after yourself. We can point you to helpful sources of support during the breaks or after the course.
Problems accessing the course If you have difficulty accessing the Zoom platform on the day, please contact admin@dialogueltd.co.uk or contact us on 01803 493030. We will do our best to help you join, although we do not offer technical support.
The waiting room will be open 10 minutes prior to the start of the course. If you are coming in place of someone please Private Message the trainer at the start of the course. Otherwise, please ensure the name on your Zoom is the name you have registered with (see above if you need to change this).
To start each of the sessions, please click the launch button in the left column. If you have problems joining check the advice on using Zoom and troubleshooting options above. If you require them, the Meeting ID and Password are:
Meeting ID 897 5536 0658
Security Passcode 113061
If you have difficulty logging on read our Zoom guidance, above.
If you are unable to make one of the sessions please contact admin@dialogueltd.co.uk or telephone 01803 493030.
Recording sessions – The sessions may be recorded for the purpose of enabling participants to review content and to catch up on a session if it is missed. It will only be accessible to the trainers and participants on the relevant session and a link will be emailed to participants who missed the session by admin@dialogueltd.co.uk 24 hours after the event. The recordings will be deleted three weeks after the end of the course and will not be used for any other purpose. By joining the course you are consenting to the recording for these purposes. For further information please visit safeguarding.network/privacy
Session One:
Medication errors- practice review session 1
Session Two:
Medication errors- practice review session 2
Other resources
giving-medicines-covertly-quick-guide
Your feedback is important – if you could please take a few minutes to complete our online evaluation, we’d be grateful. The feedback form is designed as a self-evaluation: your time on the course is valuable and we should be able to recognise changes for young people as a result. Please think about the impact of the training, what worked well and what we can improve futher.
Your certificate will be sent to you soon after completion of the self-evaluation.
Enter the date of the course as the date of the first session. For the question on ‘venue’, please comment on the ease of access and use of technology.
