EFL Organisation Feedback

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Thank you for offering to give some feedback.

dialogue is independent of EFL in the Community and your local organisation. We have been asked to visit all organisations that are part of EFL in the Community to ensure they safe and get things right for the people they work with.

Your answers are confidential. We won’t ask for your details unless you want us to get back in touch with you. For more information please read our privacy notice.

If you have a safeguarding concern you should follow your setting’s safeguarding procedure and normally report this to the Designated Safeguarding Officer, rather than use this form.

Thanks again – if you have trouble with the form you can call us for a chat instead. Call 01803 493030 and ask to speak to Jen about feedback for our visits to EFL in the Community.

Which organisation are you part of?(Required)

You can add which group you attend, if you like…

Which best describes you…(Required)

A young person

Someone who goes to a group

A carer or parent

Staff or volunteer

Other

Which best describes your role…

Trustee or Board Member

Senior Leader

Management role

I run activities with people

I don’t really work much with people using our service

Other

Did you get any information about safeguarding (or who to talk to when you are worried) when you joined?

Yes

Do you get enough safeguarding training?

Not enough

Just right

Too much

Can you tell us anything you can remember from this?

How safe do you feel with this group?

We want people to feel safe all the time in the activities they do with the group. We want to know if things aren’t brilliant, whether in getting to and from your group, while you’re there, with the staff or with the other people in the group.

Safe all the time

Safe most of the time

Safe sometimes

Not that safe

Do your participants feel safe and confident in their local community?

What is it like around here? Do people feel safe and confident in their local community?

Safe all the time

Safe most of the time

Safe sometimes

Not that safe

How safe do you think participants feel in the group?

We want people to feel safe all the time in the activities they do . We want to know if things aren’t brilliant, whether in getting to and from activities, while they’re there, with the staff or with the other people in the group.

Safe all the time

Safe most of the time

Safe sometimes

Not that safe

Do you want to tell us some more?

Can you rate the quality of your safeguarding training

Excellent – I’m confident in safeguarding and know what to do

Good – useful training that improved my confidence

OK – it’s important we get safeguarding training

Not so good – I still worry about safeguarding

I can’t really remember or I haven’t had any safeguarding training

Do safeguarding issues that are raised get addressed?

All of the time

Most of the time

Some of the time

Rarely

Do you worry about safeguarding or safety of participants?

Yes – there are issues and risks here

Sometimes – not everything gets addressed

Occasionally – we have slip-ups but generally it’s good

Hardly ever – we pick things up and learn from our mistakes

No – we have strong safeguarding systems

Can you tell us more about any of the above questions?

Do you know who to talk to here if you're worried about something?

Yes

Who would that be?

Are you aware of bullying at the group?

If you’re involved in more than one group, then please respond ‘Yes’ if you’re aware of bullying in any of the groups you’re involved with.

Yes

Don’t know

Have you told someone? Did it get sorted out?

No – I wasn’t involved

No – it was about me but I didn’t tell anyone

I told someone, but it didn’t get sorted out

I told someone and it got sorted out

I sorted it out myself

We’re sorry to hear that. We’d like to help – you can add your details on the last page if you wish and we will get in touch.

Do you want to tell us more? What do you think the group does to reduce or avoid bullying?

What do you think your organisation does well? (tick as many as you wish)

Safer recruitment

Safeguarding training

Safeguarding updates

Approachable, caring staff

Identifying concerns

Staff support

Site security

Visible leadership

Leaders prioritise safeguarding

Strong values to support people

Responding to people’s needs

Taking action to keep people safe

Clear, easy to read safeguarding policies

Staff know what to do if they’re worried

Effective recording & reporting

Hearing the voice of people who use our service

Staff conduct

Good links with families & carers

Online safety

Where do you think you could improve…? (again, feel free to tick a few)

Safer recruitment

Safeguarding training

Safeguarding updates

Approachable, caring staff

Identifying concerns

Staff support

Site security

Visible leadership

Leaders prioritise safeguarding

Strong values to support people

Responding to people’s needs

Taking action to keep people safe

Clear, easy to read safeguarding policies

Staff know what to do if they’re worried

Effective recording & reporting

Hearing the voice of people who use our service

Staff conduct

Good links with families & carers

Online safety

Can you tell us more?

Which areas do you feel you need more support with?

Mental health

Substance misuse

Domestic abuse

Peer to peer / child on child abuse

Children living away from home

Young carers

Child exploitation

Sexual violence / harassment

Missing child procedures

Crime, gangs & youth violence

Bullying

Self-harm and suicide prevention

Poverty & homelessness

Risk from staff to beneficiaries

Radicalisation

Online safety

Sexual abuse

Neglect

Physical abuse

Emotional abuse

Trafficking & modern slavery

Harmful cultural practices

Refugees & asylum

How to report abuse

Misogyny & incel

Low level concerns

Boundaries

De-escalation/challenging behaviour

Neurodiversity

Add other areas where you want support not mentioned above…

That's it! Unless there's anything else you'd like to tell us about…

If there's anything else you want to talk to us about, or you'd like us to get in touch about what you've told us, tick here to add your details

I’d like you to get in touch

Name

First Last

Phone

Do you want to remain anonymous?

Your submission will remain anonymous where we are able to do this within the law

Yes please

Safeguarding review

Feedback form

EFL Organisation feedback form