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residential care

dialogue provides training, coaching & mentoring, consultancy, safeguarding audits and independent visiting services for children’s homes, residential schools and supported accommodation providers.

dialogue was a big part of our progress from inadequate to good – they helped us focus in on how young people experienced our care”
Registered Manager

We prefer to work closely with you to identify areas of need and devise bespoke packages that demonstrably improve the lives of young people in your care. Training for managers, residential workers and other staff includes supervision, safeguarding, care planning & analysis, recording and much more.

dialogue sponsors and helped found the south west registered managers’ forum.

Contact us to arrange a discussion about how we can work together.

Download dialogue service overview

leadership & residential care

Alongside our training we’ve provided a highly valued support group from Responsible Individuals and Registered Managers. Leadership is not always about being at the front… a strong model of systemic leadership in residential care builds leadership and resilience in staff teams so they in turn look to encourage confidence, independence and resilience in young people. In line with guidance from the National Institute for Clincial Excellence and alongside the homes we currently work with we are building communities of practice – named individuals in homes who take a lead on specific areas.

dialogue will support the development of these roles through national focus groups, beginning with children’s participation leads in residential care across the country. Leads will have the opportunity of:

  • a regular 2-3 hour online forum every 2-3 months (the groups decide their frequency themselves)
  • CPD, project/group work on shared goals and an opportunity to share ideas, problems and successes with other leads
  • speakers on relevant topics
  • facilitation by a highly experienced leader from dialogue
  • ad hoc initial advice and support to members in between sessions
  • relevant research and publications as they become available so your staff are always up to date.

To enrol your staff select one of the buttons below for the community of interest registraton form.

Residential Leadership Group
child exploitation leads
Young people’s participation leads
Safer Recruitment leads
Children with disabilities in residential care in focus
Online Safety Forum
Trauma Informed Residential Leads



The groups are run on an annual membership fee of £99+vat for each community of interest. We are keen to make the model accessible and supportive to residential homes, so additional memberships will access a £20 discount, meaning subsequent members from your home to the same group or to a different group will cost £79+vat each.

membership for homes

As we’ve grown these communities, we are now able to offer homes one representative at each of the seven communities of interest memberships for just £399+vat for annual membership.

If you are a multi home organisation and would like to sign up several homes for this offer – please contact us to discuss the possibilities of further discounts directly on 01803 493030.

training courses

We’ve adapted many of our courses to become highly interactive Zoom-based training programmes split into several sessions over a period of time. For more information on the courses available soon please click on the relevant course below:

Leadership programme
‘Grow your own’ aspiring leaders
Return home interview training
child sexual exploitation training
Children missing from care training
Responsible Individual Training
Safeguarding Lead training for Children’s Homes (level 5)
Safeguarding Supervision
Regulation 44 network & training
Safer Recruitment
Managing Allegations
Managing the Inspection Process – Challenge and Compromise
Mental Capacity & Liberty Protection Safeguards
Introduction to Harmful Sexual Behaviour
Avoiding Medication Errors
safeguarding children (level 3)
Relationships, Sex and Consent
Smoking and Vaping Cessation
child protection with disability
dynamic risk
supervised contact with families
Regulation 45/32 Review of Quality training
County Lines
Safeguarding Self-harm
Trauma Informed Residential Care training pathway
Introduction to Therapeutic Parenting


Participants highly rate dialogue training for usefulness of content, meeting learning outcomes, making a difference to young people and the quality of the trainer.


(based on most recent 252 ratings on 24/4/21)

I have been involved with safeguarding both children and adults over many years as a manager, Inspector, Consultant, Director and RI. I was very impressed and feel more confident in my future role.

Graham Cheney, RI, Bleep360