Managing Allegations

While guidance requires regulated settings to follow safeguarding procedures when a child may have been harmed by a member of staff or volunteer, our research found a quarter did not offer managing allegations training and only a third had received personnel training.

This course will ensure residential children’s homes managers have the skills to prioritise the safety of children and young people, work within interagency procedures and guidance and properly support their staff through proportionate decision-making and a caring approach.

The Course

Learning aims – Participants will:

Leave the course able to respond effectively to help keep children safe and ensure staff are treated fairly

Learning outcomes – Participants will:

Determine the difference between a complaint, quality of care issue & an allegation
Make analytic and effective referrals to the LADO
Undertake internal investigations in line with interagency guidance
Participate effectively in strategy discussions
Make proportionate and evidenced decisions about suspension
Work positively with young people, parents and other agencies
Lead work under disciplinary and capability procedures

Meet Your Trainer

Annabel Timmins is an experienced safeguarding professional with a background in social work and child protection. She began her career as a social worker before moving into safeguarding, serving as a Local Authority Designated Officer (LADO) for a large unitary authority. Recognising that sport can present unique contexts for abuse and harm — and that it has historically been less well-resourced than sectors such as education, social care and health — Annabel transitioned into safeguarding in sport, where she has worked for the past six years.

Until recently, she was Director for Safeguarding in Sport at LimeCulture, leading the development of training and safeguarding reviews. Her work has included leadership in the Safeguarding Case Management Programme (funded by Sport England), the Training and Development Framework for Safeguarding Leads in Sport (commissioned by UNICEF UK), and delivering the FIFA Guardians Programme. Annabel now works as a freelance safeguarding consultant and trainer, with a range of organisations across the sport sector to strengthen safeguarding systems, leadership, and culture.

The trainer explained complex safeguarding processes clearly and used practical, real‑world examples that made the learning relatable.

MM Khan, Solace Care Ltd

I enjoyed the interactivity and break out rooms, it allowed us to learn from each other. I felt it was a valuable training course for me to complete especially working with vulnerable young people, safeguarding them and assessing all candidates thoroughly is important to find the correct match.

A Hall, Prefer Homes

Booking and Dates

This one day course delivered online is £160+VAT

If you have booked five places the sixth place is free.

The CHA , NASAP , NAFP , SW Forum , and RI Network members receive a 25% discount – members price is £120+VAT

Safeguarding Network members’ price is £140+vat.

If you’re experiencing any problems with the booking form, feel free to send the participant details through to admin@dialogueltd.co.uk, or call us on 01803 493030 and we’ll be happy to help.

Can’t make those dates?

use the ‘book training’ button above to register your interest, and a member of the team will send you our next available dates as soon as they are available to book