Managing the Inspection Process – Challenge and Compromise

the trainers

Steve Percival holds degrees in Education (MA) and Childhood and Youth Studies (BA Hons. First-class), a Level 5 Leadership & Management, a Work-based Diploma in Specialist Social Work with Children & Young People, their Families and Carers (Durham University) and a Diploma in Supervision.

Steve was a service manager with NYAS for several years, establishing their first regulation 44 services and providing independent advocacy services across 15 local authorities. More recently, Steve was a quality assurance manager within local authority children’s services, line managing a team across ten regulated children’s homes, before moving to commissioning.  He has experience of providing quality assurance, turnaround and compliance management in regulated residential services, supported accommodation, secure accommodation and CQC registered services for young people and vulnerable adults, including within Tier 4 CAMHS, and in the public, independent and third sectors.

Michelle Nicholson has a 20-year career in Children’s Residential Services working with Children and has previously set up a children’s home after working in long term secure home, a first of it’s kind as a transitional children’s home for young people to move to following their time in a secure children’s home. Michelle has extensive experience of managing inspections and registering homes with Ofsted, with experience in policy writing, management of staff, delivering training and extensive safeguarding knowledge.  She also has experience of supporting young people at significant risk of CSE and CCE.  Michelle has a history of building strong multiagency care teams to ensure that young people have their needs met and are safe and advocates for young people at every opportunity in supporting them to have their voice heard.