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managing allegations

Statutory guidance requires children’s homes and schools to follow safeguarding procedures when a child may have been harmed by a member of staff or volunteer, but research in October 2018 with organisations in the southwest found a quarter did not offer managing allegations training and only a third had received personnel training. This course will ensure managers have the skills to prioritise the safety of children and young people, work within interagency procedures and guidance and properly support their staff through proportionate decision-making and a caring approach. Read more

dates, venues and booking
For information about when and where the next courses are running, please see below. Read more …

the course

Learning aim. Participants will:

  • Leave the course able to responding effectively to keep children safe and ensure staff are treated fairly.

Learning outcomes. Participants will:

  • Determine the difference between a complaint, quality of care issue & an allegation
  • Make analytic and effective referrals to the LADO
  • Undertake internal investigations in line with interagency guidance
  • Participate effectively in strategy discussions
  • Make proportionate and evidenced decisions about suspension
  • Work positively with young people, parents and other agencies
  • Lead work under disciplinary and capability procedures
  • Receive a copy of dialogue’s template managing allegations procedure and tools

the trainers

John Woodhouse has worked to a senior level in local authorities managing children in care and child protection services. He has led complex staff and carer investigations and worked with organisations to reinvigorate a stronger safeguarding mindset and culture across their teams.


The course will be running online until face-to-face training can resume.

If you’re unable to make this one but are interested, or have eight or more managers and wish to run the event at your venue, please contact us.

booking and dates

This one day course is £160+VAT.

If you have booked five places the sixth place is free.

ICHA, SW Forum and RI Network members receive a 25% discount – members price is £120+VAT

View dates and book training for managing allegations

can’t make those dates

sign up to our managing allegations course waiting list here…

join the waiting list